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Picture 1. iTunes can't backup iPhone in Computer or Mac
Sometimes, so strange if there are Customers who come to fix logicboard, they are afraid of losing data when their iPhones runs well again. They are asking for their iPhone, to backup and save the data to the notebook first before repaired. However, when starting the backup process, it often appears there is no option to back up on iTunes like in Picture 1.
Why My iPhone Can't be Back Up Using iTunes? even though all the common check have been done such as connect with the original cable, unlock password on iPhone then give trust to Mac and Computer and make sure iCloud iD on Mac and Computer same and have been verified by iCloud, has even set the Mac and Computer as one of the five hardware that is authorized and allowed to set the iPhone ... Why did it happen? The reason is because You've never done anything with iTunes. Therefore, iTunes assumes Your iPhone is new even though it has been used for several years. The solution is easy, please double click on Your iPhone logo in the top left and select "Set up as a new iPhone" and You don't have to fear for data loss :)
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